Truth is Plants From Paradisers that I got my trailer into a situation that I couldn't get it out of!
I broke a tile on a patio and I needed a lot of time to get it out. I'm upset with myself and I told the customer to take it off the bill. I'm completely sincere.
But I learned an important lesson though. Saving a few minutes of work can not be an obsession. Though I value efficiency, I must always emphasize the possibility that things don't work out. It's on my mind. No one doesn't make mistakes.
There is a commercial that some of you might last night. This guy needs new windows and he calls "some guy" from the phone book. The guy is fat and can only be described as a redneck. He bungles the entire job and the windows fall out. The other guy calls the window people from the commercial and gets an amazing job.
One problem. When you call the owner who is experienced you ARE likely to get good service. When you call a giant company you are likely to get someone who hates his job. It's not as simple as just running commercials and buying nice shirts that you get instant credibility. At least not to me.
I'm building my credibility one day at a time. It feels good too.
By the way, I miss the junk collection business but it was for the best. Focusing on landscaping and brokering was eminently smarter.
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